Black and white photograph of a woman with long dark hair and bangs, sitting at a wooden table in a room with large windows. She's wearing a light-colored blazer, and the background includes framed pictures on the wall.

Fashion Executive Coaching and VIP Clienteling Strategy Consulting

Helping high achieving fashion leaders to close the gap between the unfulfilling roles you’ve progressed into and an aligned next move that fits your ambitions and identity today.

VIP strategy & clienteling masterclasses for luxury brands.

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Career Coaching For Fashion Leaders

You've succeeded your way into senior fashion roles, but the higher you've climbed, the more disconnected and unfulfilled you feel.

The True Fit™ is a 12-week 1:1 partnership for senior fashion leaders that helps you build a commercially viable next chapter around the creative, people-focused work you actually love, without taking a step back or starting from scratch.

You'll leave with clarity on what you want, a mapped-out plan to get there, and the confidence to execute it without second-guessing yourself every step of the way.

Explore The True Fit™ 1:1 Coaching

Clienteling & VIP Strategy Consulting

I help luxury brands and retailers build VIP programmes and deliver clienteling masterclasses that drive measurable ROI, increase purchase frequency, and strengthen VIP retention.

Track record includes leading £40M+ revenue teams at NET-A-PORTER and MATCHES, plus £1.4M revenue protected for a luxury retailer (14x ROI) over six months.

Explore Clienteling Consulting

About Pippa

From top seller at Liberty London to leading global personal shopping teams at NET-A-PORTER and MATCHES, I've built my expertise from the shopfloor to strategic leadership. I've developed clienteling programmes at corporate scale and worked with independent luxury brands.

As a qualified ILM Level 7 Executive Coach, I combine deep fashion industry experience with proven coaching methodology, helping ambitious fashion professionals and brands grow without compromising performance or wellbeing.

  • “Working with Pippa over the course of six sessions was a truly transformative experience. I came into the process feeling stuck in a few key areas, both personally and professionally, and left with a renewed sense of clarity and confidence. As someone working in the fast-paced world of luxury retail, I especially appreciated how actionable and grounded her coaching was - each session offered tools and insights I could immediately apply. I'm incredibly grateful for the positive shift she's helped me create.”

    Jess, Fashion & Lifestyle PR – ELEVATE 1:1 coaching

  • “Pippa was a delight to work with. She delivered a series of considered, well planned and thorough workshops that engaged and inspired the sales associate team, leading to KPI improvements. Highly recommend!”

    Louise, Head of Customer Experience personal shopping consulting

  • "When I first started, I had no idea where I was heading or what I truly wanted to do with my career and professional life. I came to Pippa with just a few scattered ideas, but through her incredible work, she helped me unlock a level of clarity I couldn’t reach on my own. I truly recommend working with her if you’re lacking visibility on your priorities or direction in life. "

    Insaf, CRM & Clientelling Executive - ELEVATE 1:1 client

  • "When I first started working with Pippa, I felt completely lost. After two decades in the fashion industry, I knew something had to change but I didn’t know where to begin. I had a great job on paper, a stable salary, and yet I felt disconnected, drained, and unwell - physically and emotionally. Pippa helped me shift that. Through our sessions, I gained the clarity and courage to launch my own consultancy. Now l'm building a career that feels aligned with my values and the life I've always dreamt of, as a mother and creator."

    Lu, Senior buyer - ELEVATE 1:1 Coaching

  • "Working with Pippa was a game-changer! As the CEO of a growing company, I was struggling with navigating the intersection of difficult personnel decisions and close personal relationships at work. Pippa helped me to understand the dynamics at play and helped me to make clear, data-driven decisions. After working with Pippa, I feel 10x lighter, and our work environment is stress- and tension-free. If you are considering working with Pippa, do it! Working with her will have a profound positive impact on your work and mental health. "

    Katherine, CEO - ELEVATE 1:1 Coaching

Explore conversations with inspiring women in fashion, who've redefined success on their own terms.

  • Sarah Haymes

    Head of Personal Shopping at The Editorialist

  • Amy Rollings

    Managing Director and Founder - Ex-Burberry, Michael Kors, Reluxe

  • Aoidin Sammon

    Luxury Stylist, Personal Shopper & Fashion Concierge

  • Alli Simms & Vanessa Mace

    Founders of Bessette

Read the interviews