Black and white photograph of a woman with long dark hair and bangs, sitting at a wooden table in a room with large windows. She's wearing a light-colored blazer, and the background includes framed pictures on the wall.

Fashion Career Coaching and VIP Clienteling Consulting

I help ambitious, experienced women in fashion build sustainable careers and businesses, and luxury brands to build and implement the VIP client strategies that drive measurable revenue growth.

Find out more
Find out more

Career Coaching For Fashion Leaders

The True Fit™ is a 12-week 1:1 career coaching partnership for experienced, high achieving fashion leaders to help you build the confidence and plan for your next career chapter, without compromising your ambition or well being.

You'll leave with clarity on your next direction, a mapped-out plan to get there, and the confidence to execute it.

Explore Fashion Career Coaching
Explore Fashion Career Coaching

VIP Clienteling & Personal Shopping Consulting

I help luxury brands and retailers build VIP programmes and deliver clienteling workshops that drive measurable ROI, increase purchase frequency, and strengthen VIP retention.

Track record includes leading £40M+ revenue teams at NET-A-PORTER and MATCHES, plus £1.4M revenue protected for a luxury retailer (14x ROI) over six months.

Explore VIP Clienteling Consulting
Explore VIP Clienteling Consulting

About Pippa

From top seller at Liberty London to leading global personal shopping teams at NET-A-PORTER and MATCHES, I've built my expertise from the shopfloor to strategic leadership. I've developed clienteling programmes at corporate scale and worked with independent luxury brands.

As a qualified ILM Level 7 Executive Coach, I combine deep fashion industry experience with proven coaching methodology, helping ambitious fashion professionals and brands grow without compromising performance or wellbeing.

  • “Working with Pippa over the course of six sessions was a truly transformative experience. I came into the process feeling stuck in a few key areas, both personally and professionally, and left with a renewed sense of clarity and confidence. As someone working in the fast-paced world of luxury retail, I especially appreciated how actionable and grounded her coaching was - each session offered tools and insights I could immediately apply. I'm incredibly grateful for the positive shift she's helped me create.”

    Jess, Fashion & Lifestyle PR – ELEVATE 1:1 coaching

  • “Pippa was a delight to work with. She delivered a series of considered, well planned and thorough workshops that engaged and inspired the sales associate team, leading to KPI improvements. Highly recommend!”

    Louise, Head of Customer Experience personal shopping consulting

  • "When I first started, I had no idea where I was heading or what I truly wanted to do with my career and professional life. I came to Pippa with just a few scattered ideas, but through her incredible work, she helped me unlock a level of clarity I couldn’t reach on my own. I truly recommend working with her if you’re lacking visibility on your priorities or direction in life. "

    Insaf, CRM & Clientelling Executive - ELEVATE 1:1 client

  • "When I first started working with Pippa, I felt completely lost. After two decades in the fashion industry, I knew something had to change but I didn’t know where to begin. I had a great job on paper, a stable salary, and yet I felt disconnected, drained, and unwell - physically and emotionally. Pippa helped me shift that. Through our sessions, I gained the clarity and courage to launch my own consultancy. Now l'm building a career that feels aligned with my values and the life I've always dreamt of, as a mother and creator."

    Lu, Senior buyer - ELEVATE 1:1 Coaching

  • "Working with Pippa was a game-changer! As the CEO of a growing company, I was struggling with navigating the intersection of difficult personnel decisions and close personal relationships at work. Pippa helped me to understand the dynamics at play and helped me to make clear, data-driven decisions. After working with Pippa, I feel 10x lighter, and our work environment is stress- and tension-free. If you are considering working with Pippa, do it! Working with her will have a profound positive impact on your work and mental health. "

    Katherine, CEO - ELEVATE 1:1 Coaching

Explore conversations with inspiring women in fashion, who've redefined success on their own terms.

  • Sarah Haymes

    Head of Personal Shopping at The Editorialist

  • Amy Rollings

    Managing Director and Founder - Ex-Burberry, Michael Kors, Reluxe

  • Aoidin Sammon

    Luxury Stylist, Personal Shopper & Fashion Concierge

  • Alli Simms & Vanessa Mace

    Founders of Bessette

Read the interviews