Hi, I’m Pippa.
With over a decade of experience in luxury fashion, I've built my career by creating exceptional client experiences and developing high-performing teams at esteemed brands. These include Liberty London, Mulberry, NET-A-PORTER, and MATCHES FASHION.
From traditional shop floor clienteling to pioneering digital innovation in luxury e-commerce, I've experienced the industry from every angle.
Yet despite all this outward success, I reached a point where I felt something was missing. Being made redundant in summer 2024 became an unexpected catalyst for the change I needed.
Through a transformative coaching experience, and by completing my ILM Level 7 Executive Coaching qualification, I learned how to combine my passion for luxury retail with my desire to create a more meaningful impact.
My Approach
Luxury service goes beyond offering high-end products. It’s about making people feel valued, seen, and understood through authentic connection.
This is the service I bring to my coaching and consulting work; clients feel truly supported and empowered.
Fashion career coaching
I help ambitious women in the industry transform their unique talents into a career they truly love with the income they deserve.
My 12-week ELEVATE coaching programme will give you the clarity and confidence to build a strategic plan that brings purpose, joy and balance back to your work.
Personal shopping consulting
I work with luxury retailers and fashion brands premium fashion brands to drive revenue and boost client retention in a competitive market.
Through tailored workshops, I empower sales teams to strengthen client relationships, optimise HNW client books, and elevate service standards.